SUPERCHARGE CX EVENT
A modern tech stack to supercharge your CX
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About This Event
- Alan Bluwol, covers and demonstrates how the modern tech stack makes itquicker and easier to onboard, transform, activate and analyse customer data
to deliver highly dynamic and personalised customer experiences.
- In a fireside chat, Virginia Wheway, Vice President + Data and Analytics atKoala outlines how this modern tech stack has supported Koala in becoming
truly data-driven, eliminating the need to manage the technical infrastructure
while providing greater opportunity to focus on value-add activities, being
creative, to deliver exceptional customer experiences.
- Concluded with a Panel Session with cvent Partners sharing insights into howtheir technologies are challenging the status quo of their legacy counterparts
in a cloud-first world, how you can overcome existing blockers in your
organisation to explore and adopt these technologies, and their plans for the
future.
- Hosted by Lara Girardi, Business Development Manager, Servian
Recording Length: 1 Hour 43 Mins
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