Over the past ten years, Toyota Finance Australia has grown to become a dominant force in the Motor Finance industry. This growth, achieved primarily through strong brand reputation, acquisitions, and mergers, has resulted in a wealth of hard-to-access data, spread across disparate and aging systems.
Servian proposed a cloud data platform solution, to act as a foundation for future growth and evolution, and as an enabler for future customer-centric innovation. With an urgent need for accessible data across the enterprise, the platform needed to be delivered at record speed.
In just six weeks, the unified team implemented an enterprise-wide data strategy. This included a centralised cloud data platform, built on Microsoft Azure, that incorporates new data governance standards within an accessible real-time reporting solution.
The platform was created around EFS – a real client use case, thus ensuring the project offered true business value from the outset. This use case-led approach ensures incremental value is added continuously throughout the capability build, resulting in ongoing reporting and innovation.
A data culture, embedded across the business through a new ‘Data Academy’, will maximise the value of tech investment, whilst ensuring its workforce is not left behind. The Academy will focus on standardising and uplifting skills of interaction with the platform and its data and allow different staff personas to choose their own path accordingly.