Over 10,000 ITS devices – ranging from dynamic traffic signals to active lane management and ice monitoring systems – are installed across the state’s road network. Each device was sending status updates to different systems, in different ways, forcing DoT employees to interrogate multiple backends at a time. Added to this, the data wasn’t easily readable, requiring network operators to dig deep to find the right information. Unable to monitor all devices from a single portal, operators found it difficult to respond to incidents immediately, understand service performance historically and measure overall network health. DoT required a centralised platform that would give network operators a comprehensive view of Victoria’s road network within seconds.