managed services
Maximise the return in your data and technology investment.
Our approach to operations goes beyond just managing to SLAs, and looks for opportunities to incrementally improve performance and stability. We work closely with our customers to prioritise stability, following well-defined processes and structures to ensure maximum availability and consistency of services, while taking proactive steps to mitigate risks and limit the impact of issues where they occur. The proactive approach results in the longevity of your investment while delivering required business objectives.
What we’re known for
Digitally native technologists
As our Managed Services practice evolved out of our consulting business, our team is highly skilled and regularly trained on the latest technologies. Leveraging blended delivery and support teams to enable a seamless transition to operations and capability uplift.
Innovation and continuous improvement
Where change is not only expected but crucial, we provide services that focus on embedding expertise to promote quality in all stages of the application lifecycle and ensuring that the change process is painless and efficient. Our Innovate plans are inspired by some of the key principles associated with the DevOps and site reliability paradigms
Reliability and excellence
With Excellence at the cornerstone of our company culture, our focus on operational reliability is paramount. We are guided by foundational principles of ITIL and ISO27001 and work within the site reliability paradigm to drive efficiency and effective outcomes
Our service offerings
At Servian, we design, deliver and manage innovative data & analytics, digital, customer engagement and cloud solutions that help you sustain competitive advantage.
data +
analytics
Providing ongoing operational support for all your Data and Analytics needs; Data warehousing, Data integration/pipeline management, Data Governance and Quality through to Data Reporting, Visualisation, BI and Automated Marketing Management.
artificial
intelligence
Offering ongoing management and support for your Bespoke ML and AI Solutions and Platforms. Additionally, we have 2 specific As-A-Service offering; Bot-as-a-Service and VisualCortex-as-a-Service.
digital
Our ongoing support services can manage anything we design and build for you and making sure that rich data-driven end user experience is managed, managed, maintained and continually optimised to stay relevant.
Servian operational support and managed services
