Rethinking the way Strategic Consultants work

Enlightening the enterprise of tomorrow

We worked with Strategic Consultancy, E-Clair, to create an online intelligent automation platform. This platform gives a Strategic Consultant the ability to identify and collaborate on potential opportunities within an enterprise.

problems and pain points

Dan Edgar, Head of Product. E-Clair Group

“Many enterprises are yet to realise the potential of their automation initiatives, which are often being executed in silos without a coherent strategy”

“We are looking to improve this by guiding all levels of the enterprise through what is a transformation journey, ultimately empowering them to design, build and run a coherent, automation led enterprise”

our process

In order to gain an understanding of such a data heavy process, we ran a card sorting exercise where we associated a post-it-note with each step within the process. It was notable that from these post-it-notes there were 5 main steps within a Strategic Consulant’s process. We therefore created a user story for each step.

Define

As a Strategic Consultant, I want to create a heatmap.

Assess

As a Strategic Consultant, I want to iteratively define Opportunity Assessment processes to create a Scorecard.

Portfolio

As a Strategic Consultant, I want an automated portfolio by Enterprise, Business Unit and Team with the ability to prioritise each process.

Roadmap

As a Strategic Consultant, I want to an automated roadmap that can easily be modified.

Summarise

As a Strategic Consultant, I want to be able to share a Business Case Summary with a client and gain instant feedback.

The user stories provided us with a stepping stone to sketch out some workflow ideas to validate with the client. This was an iterative process where we went from sketches, low-fidelity to high-fidelity wireframes, and finally, a clickable InVision prototype.

 

Throughout the 6 week engagement, we conducted daily walk-throughs to get feedback on every single entity of the UX process. This involved incorporating a selection of UI patterns, generating a look and feel, and testing in workshops what we had built.

outcomes

A fully clickable InVision prototype was built. This artefact set out a prioritised roadmap for the first 3 sprints of an upcoming 6-month development and build phase.

By | 2018-06-27T13:38:28+00:00 January 22nd, 2018|Case Study, Design, Digital|0 Comments