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digital

Digital is the dominant channel in most organisations today and those that use data to drive the development of digital experiences are industry leaders. Our digital solutions benefit from our experience in building data and analytic solutions. Our teams are a mix of data and digital experts focused on building rich data driven digital experiences and driving the end user experience through the smart use of data integration and enabling you to become a digital organisation.

In order to implement digital solutions that will drive business success and value, you need to asses your current capabilities, develop a clear and actionable plan and also have the ability to test concepts before they go into full design and development phase. We can lay the foundations for your organisation to deliver a data driven digital solution that is fit for your business needs.

Digital strategy and roadmap development

Digital strategy and roadmap development

Our industry experience and visabilty across what is happening in the industry can help you develop an actionable strategy and roadmap to set out your journey into digital and the tools, resources and processes you need

Rapid experimentation and prototyping

Rapid experimentation and prototyping

We use our own methodology which is based on LEAN and Agile practices to validate ideas and concepts for your digital solutions. We can show you how to visualise a version of the end state while minimising waste

Digital health checks

Digital health checks

Experienced consultants will work with you to understand your desired digital end state, they will identify your organisation’s digital maturity then provide you with a position statement and advice on how to reach it

Application design and architecture

Application design and architecture

We take a technology agnostic approach to developing digital solutions. This allows us to recommend architecture and technology that are best in class and most suited for your intended business outcomes
With a rich data heritage we take a data driven approach to digital solution development. We create engaging, interactive and immersive digital experiences that allow you to maximise the use of your data and digital assets.

Our Rapid Experimentation methodology (Rapid XP) combines Agile, LEAN and Rapid Application Development allowing us to rapidly iterate so that we can always test and learn and minimise waste. We apply this approach to all of our digital projects regardless of size, whether it be a mobile application or a bespoke enterprise solution.

Rapid application development – web, mobile and portal

Rapid application development – web, mobile and portal

Test your idea validity and get results fast, proving your idea with your customer base before launching into full development

Bespoke Enterprise Solution development

Bespoke Enterprise Solution development

Data driven approach to create engaging, interactive and immersive digital experiences that allow you to maximise the use of your data and digital assets

Web personalisation, web analytics and online optimisation

Web personalisation, web analytics and online optimisation

Enabling you to utilise customer data in realtime to tailor the user experience to maximise engagement and conversion opportunities

Digital campaign optimisation services

Digital campaign optimisation services

Conversion analysis and an iterative testing approach utilising MVT & A/B testing tools and services

Digital campaign reporting and analytics services

Digital campaign reporting and analytics services

Analysis, auditing, reporting and insights based on business web traffic data and user generated online activity and server logs

Qualitative and Quantitative data analysis

Qualitative and Quantitative data analysis

Combine raw data analysis with industry experience and your internal IP to gain 360 degree insight

Bespoke application development

Bespoke application development

Bespoke applications using accurate and trusted analytical and operational data

Intranet and content management system implementation

Intranet and content management system implementation

Enabling you to surface business information to your teams and relevant content to your customers

User interface design and development

User interface design and development

Bespoke interface design that help drive engagement and interactivity

Mobile app development

Mobile app development

Let us bring your mobile application idea to life from design and development to delivery

Web personalisation, web analytics and online optimisation

Web personalisation, web analytics and online optimisation

Enabling you to utilise customer data in realtime to tailor the user experience to maximise engagement and conversion opportunities

User experience design

User experience design

Following industry guidelines and best practices we can build an experience that will get more out of your data

Platform support and maintenance

Platform support and maintenance

Once we have built your solution we have a number of ways in which you can utilise our ongoing support services to manage anything we design and build for you

Building a cognitive application

There is so much more to building a web application now. Regardless of whether your target market is aligned to mobile or not, the new frontier is about making your application smarter. The productisation of machine learning capabilities by a number of the major vendors should make any serious digital team or outfit think about where the true business value is found. With so many variants of machine learning algorithms and API’s now available, you are justified in thinking that you may miss out unless you examine the benefits for yourself.

Servian has taken a keen interest in showing our clients the value that can be derived from looking into how the can apply some of these cutting edge technologies. From building a custom AI knowledgebase, performing automated psychometric profiling based on text analytics to creating  automated customer service bots, the value is there and we can show you how.

“Cognitive computing will usher in a new wave of change, giving organisations the power to gain insights and make decisions from vast amounts of data.”
Australian Financial Review

Intelligent Profiler case study

Recruitment and talent acquisition is becoming more complex and challenging. You can’t fake it till you make it. There is an expectation that recruitment agents carry out sophisticated profiling to find the right candidate. But it’s hardly the case.

Psychometric testing is a known part of the recruitment process, that if done properly requires a substantial amount of time. There needs to be a more efficient way of doing this to increase placement potential and accuracy.

Intelligent profiler allows you to benchmark and better understand the intricacies of daily human interaction through the use of everyday social and text based communication methods. Submit free form text from any digital source to Watson in order to carry out a psychometric analysis. The results are played back to you in a visual manner that immediately allows for comparison and benchmarking.