Digital Financial Practice
Today, consumers expect more from banking and payments services. At Servian, we assist companies in exceeding these expectations in this rapidly evolving landscape. Our consultants’ reputation is built on decades of experience in financial services providing expert advice, innovative strategies and reliable delivery.
Expertise
Expertise
Our team is composed of senior technology experts from both traditional and disruptive challenger banks – each with their own unique business model and technology landscape.
Industry Experience
Industry Experience
Benefit from decades of experience across banking, payments, and technology innovations including digital wallets, IOT, AI/ML and blockchain.
Partnerships
Partnerships
Our delivery is supported by our industry-leading technology partners, including cloud (AWS, GCP and Azure), as well as platform providers such as Backbase and Mambu.
Our Mission
DFP’s mission is to augment Servian’s cloud and data expertise with FinTech know-how in:
Open Banking
Open Banking
Open Banking is an enabler for both Banks and FinTechs – not a threat! Embrace Open Banking for new business models, customer experiences, and revenue streams.
Smart Contracts
Smart Contracts
Smart Contracts and Asset Tokenisation will disrupt the financial industry. Benefit from greater liquidity, cheaper transactions and more transparency.
Digital Wallets & Loyalty
Digital Wallets & Loyalty
Modern retailers must provide wallet linked benefits to retain customers. Excite customers with new payment methods and earn loyalty with a differentiated experience
Digital CX
Digital CX
Customers expect more. Take a digital first approach to CX: reduce time-to-market and integrate seamlessly across any device and channel.
Actionable Insights
Actionable Insights
Customers vote with their feet. Predictive models, smart nudges and deep insights turn a potential loss into a competitive advantage.
Pervasive Payments
Pervasive Payments
Disjointed payment processes lead to lost sales. Frictionless embedded payments will increase convenience and drive revenue.
Incremental Prospecting
Incremental Prospecting
Invasively detailed forms drive customers away. Increase customer conversion with an intelligent acquisition process – only asking the right questions at the right time.
Personalised Features
Personalised Features
Segments are dead. Utilise predictive models to increase sales and provide customers with personalised products.
Case Studies
OFX Customer story – Democratising data enterprise-wide
OFX Customer story - Democratising data enterprise-wide OFX is a global business headquartered in Australia that offers foreign exchange services focusing on facilitating cross-border payments. Born in a
Servian Customer Success Story: State Library of Victoria – Cloud Foundations and Data Analytics Platform
A platform for enabling data-led decision-making with Microsoft Azure. Opened in 1856, State Library Victoria (SLV) is Australia's oldest public library and one of the first free public
Servian Customer Success Story: Mecca
Improving Customer Experience at MECCA using Amazon Personalize With a significant share of the prestige cosmetics market, MECCA Brands has over 100 stores around Australia and New Zealand, employing
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