LMG needed a solution that could integrate data from the various member and business streams, then automatically and quickly provide intelligent information about sales, promotions and stock levels without putting pressure on its members to provide data in a certain way or implement particular POS systems at their outlets.

Following the completion of this engagement, Servian and LMG entered into a Managed Services agreement whereby Servian provisioned support services for both the EDW environment and LMG’s extended IT infrastructure into the cloud.

There have been a number of changes to the LMG business and supported environment during the term of Servian’s engagement, these include:

• Organisational and managerial changes
• A matured understanding of data needs within the organisation
• A decision to change from an on-premise to cloud based infrastructure environment
• Extended hours support to match their business requirements

Servian manages a number of changes to the IT landscape at LMG including application and software upgrades, security upgrades and patches, rollout of new hardware and numerous simplification projects.