Australia’s Liquor Marketing Group (LMG), a not-for-profit, independent organization with 1,700 on- and off-premise member liquor outlets, which include brands such as Bottlemart and Sip’n Save.
LMG needed a solution that could integrate data from the various member and business streams, then automatically and quickly provide intelligent information about sales, promotions and stock levels without putting pressure on its members to provide data in a certain way or implement particular POS systems at their outlets.
Servian were engaged by LMG in 2011 to design and develop their Enterprise Data Warehouse. This solution comprises of various technologies, such as Microsoft SQL Server, Informatica PowerCenter and Data Quality. Point-of-sale scan data was captured from a range of different vendors, which involved multiple integration efforts and a centralised location to process all information.
Following the completion of this engagement, Servian and LMG entered into a Managed Services agreement whereby Servian provisioned support services for both the EDW environment and LMG’s extended IT infrastructure into the cloud.
There have been a number of changes to the LMG business and supported environment during the term of Servian’s engagement, these include:
Organisational and managerial changes
A matured understanding of data needs within the organisation
A decision to change from an on-premise to cloud based infrastructure environment
Extended hours support to match their business requirements
Servian manages a number of changes to the IT landscape at LMG including application and software upgrades, security upgrades and patches, rollout of new hardware and numerous simplification projects.
Fully managed data platform and Enterprise Data Warehouse
Integrated AWS environment enabling on-prem and off-prem integration
Simplified IT environment with proactive operations
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