Cisco | Improving the end-to-end customer experience

2018-09-26T10:17:38+00:00

Improving the end-to-end customer experience To map out the full end-to-end experience of the San Jose, Cisco Customer Experience Center Cisco’s Customer Experience Center’s welcome visitors from around the world. We worked with Cisco to see how we could improve their end to end experience. The Experience Center is a place to

Cisco | Improving the end-to-end customer experience 2018-09-26T10:17:38+00:00

The E-Clair Group | Your automation journey

2018-06-27T13:38:28+00:00

Rethinking the way Strategic Consultants work Enlightening the enterprise of tomorrow We worked with Strategic Consultancy, E-Clair, to create an online intelligent automation platform. This platform gives a Strategic Consultant the ability to identify and collaborate on potential opportunities within an enterprise. problems and pain points

The E-Clair Group | Your automation journey 2018-06-27T13:38:28+00:00

IP Nova

2018-06-27T13:41:01+00:00

IP Australia has rich and diverse sets of data on patents, plant breeder’s rights and trademarks. Servian was engaged by IP Australia to bring their data together and surface through a comprehensive and visually stunning application that lowers the barriers of entry and makes the data accessible to everyone. problems

IP Nova 2018-06-27T13:41:01+00:00

Introducer Assistant

2018-06-27T13:43:43+00:00

A one stop shop Giving brokers a centralised platform to manage all their accounts and better serve their customers. The leasing sector of a global investment bank needed a new platform that would not only combine the best features of their existing systems but also offer new features that would help their

Introducer Assistant 2018-06-27T13:43:43+00:00

Dimension | Breaking the tradition of investment research

2018-06-27T13:44:59+00:00

Breaking the tradition of investment research Creating a new multi-million-dollar revenue stream We worked with Australia’s leading Investment Bank in helping clients achieve better investment outcomes by seamlessly delivering substantively relevant information in an intuitive, self-directed experience that evolves with investors needs. problems & pain points

Dimension | Breaking the tradition of investment research 2018-06-27T13:44:59+00:00

Optimising Informatica Case Study

2018-06-27T13:45:26+00:00

To increase revenue from an existing campaign offering cards to customers, we were engaged to give the campaign a complete overhaul. In this case study you will learn about: The challenges we faced with our customer including conflicting analytics models, manual processes and the introduction of new campaign channels and fulfillment processes. The

Optimising Informatica Case Study 2018-06-27T13:45:26+00:00

Block Trader

2018-09-06T10:24:18+00:00

The right information, to the right person, at the right time Stay on top of your portfolio, anytime, anywhere. We worked with with a trading desk in creating a block trading application, The app provided up-to-date information to 150 high value niche clients. problems & pain points

Block Trader 2018-09-06T10:24:18+00:00

A smarter way to work

2018-09-06T10:24:28+00:00

A smarter way to work Help all staff find, connect and collaborate through a centralised platform managing every aspect of their working day. We worked with Australia’s top financial bank to create a mobile digital assistant. For MVP, we focused on approvals and expanded the concept as we iterated.

A smarter way to work 2018-09-06T10:24:28+00:00

Delivering Data Driven Marketing in the Cloud

2018-04-03T12:51:06+00:00

We delivered a secure cloud hosted marketing platform that enabled our client to send targeted, personalised and tracked offers to customers. This case study covers: The customer challenges  Our client wanted to target their customers with personalised offers but lacked knowledge around direct marketing and campaigning as well as a lack of

Delivering Data Driven Marketing in the Cloud 2018-04-03T12:51:06+00:00

Our Rapid Experimentation & Prototyping approach

2018-06-27T13:49:40+00:00

Our Rapid Experimentation & Prototyping approach Rapid Experimentation & Prototyping performed our way delivers genuine outcomes that focus on validating the end state whilst minimising waste. This process focusses on tangible output that you can see and engage with. Borrowing from the best of all UX methodologies we run a LEAN process that

Our Rapid Experimentation & Prototyping approach 2018-06-27T13:49:40+00:00