Developer First Cloud Platform

2019-02-21T10:35:32+00:00

Focus on what really matters thanks to a fully managed environment built on Google infrastructure Design and deliver the applications of tomorrow while addressing concerns aboutthe costs of volume, security, infrastructure & support. Iterate your ideas to greatness, stop being slowed down by processes built on old-world models and constrained by cost, performance,

Developer First Cloud Platform2019-02-21T10:35:32+00:00

Speech to text pipeline on GCP

2019-02-18T14:21:02+00:00

Processing audio or speech data can be challenging in any environment. This project from Servian produced a store of text files from audio in an easy pipeline on Google Cloud Platform. Servian was engaged to help create a Speech to Text pipeline for a full service, audio on demand company. The client helps creators

Speech to text pipeline on GCP2019-02-18T14:21:02+00:00

Voice assistance and automatic form filling with GCP

2019-02-18T14:00:47+00:00

Deploying an interactive voice assistant and form filling with voice inputs from the ease of an Android app. One of Australia’s leading natural resource providers wanted to achieve a voice driven architecture for their employees to make use of while in the field. Servian provided a fully hosted Google Cloud Platform backend with Google

Voice assistance and automatic form filling with GCP2019-02-18T14:00:47+00:00

Retail Customer path analysis on Google Cloud

2019-02-18T14:14:32+00:00

Retail Customer path analysis on Google Cloud One of Australia’s leading entertainment providers wanted to optimise customer sales in their stores for many locations across Australia. Vision and video analysis using Google Cloud Platform provided a unique opportunity for Servian to provide insights on individual shopper’s paths for the client.

Retail Customer path analysis on Google Cloud2019-02-18T14:14:32+00:00

Using Google Dialogflow to build a smarter Chatbot

2019-02-18T14:19:23+00:00

One of Australia's largest superannuation funds Australian Super, with millions of members was looking for help to optimise their chatbot capability. They wanted to improve their customer experience in the chat by ensuring readily available information was provided by the chatbot, thereby freeing up people to focus on solving complex customer queries.

Using Google Dialogflow to build a smarter Chatbot2019-02-18T14:19:23+00:00

Using data to deliver better campaigns in the telco industry

2018-11-26T16:14:05+00:00

Improving campaign delivery through greater use of data and resources to maximise campaign ROI and customer engagement. We undertook pre and post campaign analytics, campaign design and execution, operational campaign reporting, best practices and process design. Problems & pain points Customer and business insights are incredibly valuable

Using data to deliver better campaigns in the telco industry2018-11-26T16:14:05+00:00

NFC contactless payments campaign analytics

2018-04-20T09:57:16+00:00

A highly engaged customer base using the NFC contactless payment service In 2012, the use of contactless payments was on the rise particularly with the advent of newer mobile phones with built-in NFC (Near-field Communication) chips. Our customer was among the first Australian bank to leverage Android 4.0’s HCE technology to build contactless

NFC contactless payments campaign analytics2018-04-20T09:57:16+00:00

Making the switch to model driven campaigns in the banking sector

2018-04-20T14:25:35+00:00

To secure extra revenue from advantageous card transaction rates, an existing campaign that offered cards to target customers underwent a complete overhaul. Our customer is one of Australia’s ‘big four’ banks and the largest banking network in the country with a customer base of over 13 million across five brands.

Making the switch to model driven campaigns in the banking sector2018-04-20T14:25:35+00:00

Marketing campaign analytics in the banking sector

2018-04-20T10:39:10+00:00

Our customer is one of Australia’s ‘big four’ banks and the largest banking network in the country with a customer base of over 13 million across five brands We were engaged to expand the delivery of below the line campaigns across all product lines and channels. This involved identifying target customer segments, developing

Marketing campaign analytics in the banking sector2018-04-20T10:39:10+00:00

GCP Case Study | Insights for validation or rejection

2018-09-10T16:33:46+00:00

Data science insights for validation or rejection of a business hypothesis Provide a centralised cloud solution with data storage, analysis, dynamic reporting and secure access One of Australia's leading building and construction materials group required analysis for incidents which have serious harm in a secure and accessible way. Servian consultants designed a

GCP Case Study | Insights for validation or rejection2018-09-10T16:33:46+00:00