Using Google Dialogflow to build a smarter Chatbot

By | 2018-09-06T10:21:09+00:00 July 2nd, 2018|Artificial Intelligence, Case Study, GCP, machine learning|

One of Australia's largest superannuation funds with millions of members was looking for help to optimise their chatbot capability. They wanted to improve their customer experience in the chat by ensuring readily available information was provided by the chatbot, thereby freeing up people to focus on solving complex customer queries. The Super

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Improving safety in the construction industry on GCP

By | 2018-04-17T17:49:47+00:00 March 16th, 2018|Artificial Intelligence, Cloud and Technology, Data and Analytics, GCP, machine learning|

A large building and construction group was seeking greater insights into serious incidents with Machine Learning on Google Cloud Platform. The building and construction company sought to develop a greater understanding of the root causes from serious harm incidents. Data Science techniques using Machine Learning and text analysis were used to analyse

Digital Marketing outcomes with Machine Learning on GCP

By | 2018-09-19T23:57:37+00:00 February 28th, 2018|Cloud and Technology, Data and Analytics, GCP, machine learning|

Development, verification and testing of Digital Marketing outcomes with Machine Learning on Google Cloud Platform. The media agency of one of Australia's larger financial institutions required a Discovery Analytics environment to support an internal Marketing data initiative. Servian consultants designed a GCP Cloud based system which provided an appropriate and secure user

5 Practical Uses for Predictive Analytics in Marketing

By | 2018-04-17T18:05:27+00:00 January 31st, 2017|Blog post, Cloud and Technology, Data and Analytics, machine learning|

The unprecedented amount of data available today coupled with new technologies means there is a greater opportunity to use data to drive value for your customer and business. Marketers no longer want to know what happened. They want to know what will happen as this is where the true value lies. Waiting

Leveraging Spark Machine Learning with Talend

By | 2018-04-17T18:01:27+00:00 January 30th, 2017|Artificial Intelligence, Cloud and Technology, machine learning|

From the weather to the lottery, it’s human nature to want to predict the future. We try to change our behaviour or decisions to influence our future in a (hopefully) positive way. Businesses are no different. They want to predict what a customer wants before they ask, the resources they need and